Frequently Asked Questions

Learn more about the 2018 Portrait Masters Conference, select a question below for details:

The Portrait Masters 2018

What is included with my $1,800.00 conference purchase?
Please reference the list at the top The Conference page. But in short: Access to ALL conference activities on Tuesday, Wednesday, Thursday, and Friday along with breakfast, lunch, and dinner each day (except Tuesday)
What's the schedule?
The full schedule will be posted a bit closer to the event date.
Is food included?
Yes! All food is included with your ticket price. We’ll provide a light breakfast and a full lunch along with a full dinner. The conference is catered and menus for each meal will be posted a bit closer to the event date.
Will you be sending me Physical Tickets for the event?
No. You will receive a receipt after purchase and you’re name will be on the list at registration when you arrive! If you haven’t received a receipt confirming your purchase, please e-mail
Do you have any group rates or discounts for Hotels that are not the Conference Hotel?
No, unfortunately not.
Are my 2018 Tickets refundable or transferable?
Ticket purchases for The Portrait Masters Conference 2018 are refundable through May 31st, 2018. Effective June 1st, 2018 all sales are final. Refund requests should be submitted via email to before June 1st. Tickets can not be transferred or sold to other members at any time
I am booked at a Hotel other then the conference hotel. What amenities do I have access to at the conference hotel as a conference ticket holder?
Only amenities associates with conference (No Pool Access, No Gym Access, No Spa Access)
I am not staying at the hotel. Will there be somewhere for me to safely store my camera gear or other belongings during the conference?
The conference itself won’t have a specific place you can leave your personal belongings, best case scenario is that you leave things where you are staying, or in a pinch, you can likely leave things with the front desk for a short period of time.
Is parking included when I rent a room at the hotel or is that an additional fee?
It is free with rental of a room
What does the catering of the event include?
Catering will vary by meal, a list of menus will be posted on this website closer to the event. Regardless, what we know at this moment is that the food will be buffet style via a catering service where you can create a gluten free or vegetarian plate if need be.
My spouse and children are coming with me - will they be able to attend evening festivities?
Feel free to bring your spouse to the conference parties! Your children are also welcome if they are over 21 (All evening festivities are 21+). All other conference events and meals require a conference ticket.
Is there mandatory clothing attire for the conference?
Nope, no mandatory clothing or dress code. It is worth noting that it will be very, very warm in Phoenix, so be sure and wear comfortable, light weight attire.
If traveling from the UK and other European countries is there anything I need to do or consider?
Attendees traveling from the UK or other European countries- make sure you have your ETSA form approved before going to the airport.
What time does the Conference start on the 4th?
Registration will begin at 3:00p on the 4th and we will be hosting a Welcome Party around 6:00p.